Core Livings North Coast FAQs

Q1: Are guest visits allowed?

• Guest visits are allowed. However, they are not granted beach/pool access on weekends.

Q2: Are pets allowed?

• No, pets are not allowed.

Q3: How can I make a reservation?

• You can make a reservation easily through our website. 

Q4: Are there any extra charges or fees for cleaning?

• Upon booking you are charged  a one time cleaning fee, for additional cleaning requests there will be an additional fee charged.

Q5: How many beach access cards should I have? Is it allowed to buy more?

• For 2-bedroom units: 4 beach access cards.
• For 3-bedroom units: 6 beach access cards.
• For 4-bedroom units: 8 beach access cards.
• Additional cards can be issued for EGP 2000 per card for 7 days, with a limit of two extra cards per unit.

Q6: How are payments done for the bookings?

• Payments are only accepted online through our website via credit or debit card.

Q7: What is the cancellation policy?

• Cancellations must be made 15 days before your arrival date and will be subjected to a 25% cancellation fee. After the 15 days, no refunds for the deposit. No refunds for early check-out.

Q8: Is there WiFi internet available in each unit?

• There is no WiFi available.

Q9: Do you provide bedsheets and towels for each unit?

• Bedsheets and towels are not provided. Guests must bring their own.

Q10: Are all pools accessible?

• Not all pools are accessible. Specific pools are reserved for owners only.

Q11: Is there a discount or voucher code available when booking through your website?

• You can get a 50% discount on beach access cards when booking through Core Livings' website.

Q12: Can I reschedule my booking?

• You may reschedule your reservation 20 days before your arrival date upon availability.

Q13: How and when can I extend my stay?

• Extensions are subject to availability. Please contact us to inquire about extending your stay.

Q14: Are there any extra beds available?

• There are no extra beds available.

Q15: Are there bed sheets and pillow cases provided? 

• Pillow covers and bedsheets are not provided by default. If required they can be provided for a minimum one-time cash payment of 100 EGP per set.

Terms & Conditions

• Check-in and Check-out Times: Check-in is at 03:00 PM, and check-out is at 12:00 PM.
• Beach Cards Costs: EGP 500 per card for 7 days. Children under 15 years old can enter facilities without an access card.
• Security Deposit: Equivalent to 15% of total rental value, payable via credit/debit card through Core Livings website.
• Guest Policy: Guests are not allowed on weekends.

• Cancellation Policy:

  • 75% of paid prepayments refundable when canceled 30 days before arrival or earlier.
  • 50% of paid prepayments refundable when canceled 21 days before arrival or earlier.
  • 0% refundable if canceled after.
  • No Refunds for early Check out.
  
  

  Security Deposit: The security deposit will be equivalent to 15% of total rental value. This deposit must be paid in addition to the rental fee prior to or upon arrival. The only acceptable payment method is only Credit/Debit Card via payment link provided by Property Consultant upon Check In.

• Noise Levels: Maintain considerate noise levels to uphold the peaceful ambiance.
• Occupancy Limit: 2 adults per room, excluding children and helpers.

Special Policies

• Tenant Mix Policy: Only family groups and groups of the same gender are allowed. Information about group composition is required during the reservation process.
• Payment Terms: Payment is only accepted through credit cards on the Core Livings website.

If you have any further questions, please do not hesitate to contact us. Thank you for choosing Core Livings for your stay!